Our Commitment To Privacy
We at Honest Accurate Auto Service take protecting your privacy very seriously. In order to demonstrate our commitment to protecting your privacy, we have provided you this notice that describes what information we collect, why we collect it, and how it is stored. This information can be viewed at any point in our website and is especially emphasized where we collect private information. Providing this data is absolutely voluntary on your part – you may always call us directly to provide your information over the telephone.
The Information We Collect
There are two places where we request private information on the Honest Accurate Auto Service website.
First, we request the following information when requesting a service appointment:
- Name
- Year your automobile was manufactured
- Make and Model of your automobile
- E-mail Address
- Telephone Number
- Preferred day of the week for your appointment
- Preferred drop-off time
- A description of the problem you are experiencing
Please note that we provide this service as a convenience to our customers. You may always schedule an appointment by phone at 719-598-6306 (Nevada Mesa View), or 719-638-1800 (Tutt Blvd.).
The Way We Use Information
When you submit information regarding an appointment, we use this information to better balance the workload for our ASE Certified Technicians. We also use this information to contact you to confirm your appointment or to negotiate a different time for your vehicle to be repaired. We do not share this information with any outside parties.
In summary, we will never use or share your personal information for any other uses beyond scheduling appointments or contacting you regarding your vehicle service. We do try to educate our customers regarding common maintenance and repair issues, through our newsletters and blogs. We also keep you updated on specials or featured services, through our newsletters and social media.
Our Commitment to Data Security
Honest Accurate Auto Service uses secure credit card services for any payment made to us using your credit card. We never store credit card numbers in our customer data base.
Customer name, address, emails, and phone numbers are stored in our secure data base system. We never sell that information or give it out for any reason.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. Honest Accurate Auto Service has intentionally designed its website marketing and its business services for adults. Honest Accurate Auto Service does not knowingly solicit or collect any information from children 13-years of age or younger.
How You Can Access Or Correct Your Information
If we have incorrect phone numbers or addresses (email or physical), please do let us know so that we are able to contact you quickly in order obtain authorization for any repairs that may be recommended.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us.