Latest East Shop Reviews
Honest Accurate Auto always gives me great service! I dealt with Heath and he did a great job(as always) of communicating the needs that My vehicle had and my options to care for those needs. These folks are great and never failed to help me when I have a need with my vehicle. Also for this oil change I was able to use an oil change card I had purchased, so it was done for a very reasonable price!
I was desperately in need of tires and a new wheel for my spare after an unfortunate incident. Honest Accurate was able to get me a matching used wheel for a great price. They picked up and delivered my vehicle back to me with 5 brand new tires! Everyone was very friendly and helpful. I’m ready for Winter driving without a worry!
First off I would highly recommend this company not only for the professionalism they serve at the front desk, but also how thorough the techs are with my vehicle. The front desk associates Chloe and Marcia were extremely helpful and they made me feel welcomed. Most shops don’t display that level of friendliness along with reassurance they are going to take care of you and that’s what these associates were able to do for me. I really liked the fact that the tech Kolton left a pamphlet that talked about who he was and how long he’s been working as a mechanic which gave me confidence and trust in him handling my vehicle. Thank you again Honest Accurate. You’ve gained a customer for life.
West Shop Reviews
Professional, friendly service. While it was not inexpensive or quick, I feel they did not try to cut corners or tack on anything extra like some auto shops will. They also offered me a loaner vehicle while mine was being repaired, which was nice. I did not need it this time though. The shuttle driver from the shop to my house (or business) and vice versa was awesome as well! Masks were worn at all times and they kept me updated the whole time with pictures of the progress and phone calls. Plus they offer a free check up after 500 miles (at least for my vehicle). I will definitely be going here if I need their services again!
This was only my second oil change at honest, accurate auto, and both times the waiting area is very comfortable. Always stocked with drinks and now they have individually packaged snacks. what I especially like about the service is they don't try and push on a bunch of unnecessary add-ons. They did, however, let me know when my next service was, what I would need to have addressed, and how much it would cost. Very thorough. Very fair.
I've been coming here for the last 2 years for Subaru service. This week, my rear wheel bearings and water pump failed. All in the space of 30 minutes😯. I had my car towed to Honest and Accurate. By phone the next AM, Eric closely listened to the symptoms I described by phone. A couple of hours later, I received a text with photos and a very detailed written examination of the car's condition. Plus a phone call. The car required new rear wheel bearings, a new water pump, timing belt kit and related services. I also opted for an oil change, differential services and power steering flush. This was a lot of work. I did not have an appointment. All work was done within 48 hours. And a 3 year/36000 mile warranty is included for free. Cars are expensive to maintain...even non-fancy cars. If I am hit with an unexpected large repair, or just a routine oil change, I will continue to give Honest and Accurate my business. Thank you AGAIN for expert service, speed and communication. I'm very grateful I have you as my go-to mechanic. Especially when a major repair is necessary.