Reviews

This is the second time I have brought in my newly purchased Subaru and in both cases the folks at the East location have been fantastic. First time, I requested an oil change. They called me back outright telling me I didn’t need one, saving me some money. Previous owner changed the oil before trading the car, evidently. I have a second similar story about flushing the brakes, again saving me some money. I have never had a mechanic call me and tell me that some services were not needed, actively trying to save some money for their customers. These guys have my business for life. That simple.

Great experience. They did free diagnostics and determined the ball bearings, hub assembly needed replaced on both front and back on one side due to curb hit. Also did an alignment. They gave me a very detailed quote that allowed me to compare with the dealer, and another shop. Very comparable, slightly lower in the end, I chose them. They did a great job and the car runs so smooth again! Great communication, excellent warranty, extremely kind throughout, nice shuttle ride home and did not charge me, change the quote, for another part that was determined required. Very thorough report given at then end which I really appreciate having. Excellent service and a great place I trust. Thank you!

Working with Ted and the crew at Honest Accurate Auto Service was great. They were up front about when I could realistically bring in my car for service, rather than have me drop it off without anyone looking at it for days. It may be a week or so before they can get you in, but that's because the quality of their work brings in a great deal of business. They took their time to diagnose my issue, clearly let me know what they saw as problems (along with the associated costs), and were very quick in getting the needed parts and making all the necessary repairs. Their automated repair quote system made it easy to select or decline any of the services they recommended, and I really appreciated the follow up phone call several days after my service was complete to ensure my problem was fixed. Honest Accurate Auto Service's outstanding customer service has more than earned my future business with them.